Ubiquiti UniFi UniFi Protect cameras (RTSP via controller)

Before you start

• An active UniFi Protect controller (UDM, UNVR or Cloud Key) on the same network, with the camera already adopted.
• Administrator access to the UniFi Protect interface to enable the camera's RTSP stream.
• Noviscan and the controller on the same local network — the stream is served by the controller, never directly by the camera.

Steps

1. In UniFi Protect, open the relevant camera → Settings → Advanced → RTSP, and enable the stream for the resolution you want.
2. Copy the generated URL, shaped like rtsp://<controller>:7447/<token> (rtsps://<controller>:7441/<token> for the secure variant).
3. In Noviscan's Sources screen, search for "UniFi Protect" and select the model: the form pre-fills the port (7447).
4. Enter the CONTROLLER's IP address (not the camera's), then paste just the <token> into the "stream path" field.
5. Save: the source tests the connection and reports any token or controller-access error straight away.

If something goes wrong

• Camera address entered by mistake: the stream is NEVER served from the camera's IP, always from the controller — check it really is the UDM/UNVR/Cloud Key's IP.
• Token expired or invalid after a controller update: go back to Settings → Advanced → RTSP and copy the newly generated URL.
• No ONVIF stream possible here: UniFi Protect does not expose it, only the RTSP token mechanism described above works.